Terms of service

Point Loma Tea – Terms of Service

Last updated: March 16, 2026

OVERVIEW

This website is operated by Point Loma Tea, Inc., doing business as Point Loma Tea (“Point Loma Tea”, “we”, “us”, or “our”)

Point Loma Tea offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

You must not transmit viruses, malware, or destructive code.

Violation of any of these Terms may result in termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred across networks.

Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from Point Loma Tea.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current.

The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify the contents of this site at any time.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any service or product at any time.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online through the website and may have limited quantities.

Products are subject to return or exchange only according to our Return & Refund Policy.

We reserve the right to:

• limit product quantities
• limit sales to any person or region
• discontinue products at any time

We make every effort to display product images and descriptions accurately, but we cannot guarantee that colors or images will display identically on every device.

SECTION 6 – ORDER ACCEPTANCE AND BILLING

We reserve the right to refuse or cancel any order placed with us.

We may limit or cancel quantities purchased per person, household, or order.

These restrictions may include orders placed using the same:

• customer account
• credit card
• billing address
• shipping address

If an order is cancelled or modified, we may attempt to notify you using the contact information provided.

SECTION 7 – PAYMENT AND CHARGEBACKS

Customers agree to provide accurate billing and account information for all purchases.

Unauthorized chargebacks or payment disputes initiated without contacting our customer service team may result in:

• suspension of future purchases
• refusal of service
• investigation of fraudulent activity if applicable

Customers are encouraged to contact us directly to resolve order issues.

SECTION 8 – DELIVERY AND SHIPPING DISCLAIMER

Shipping and delivery services are provided by third-party carriers.

Once a package has been marked delivered by the carrier, Point Loma Tea is not responsible for lost, stolen, or misplaced packages.

Customers should contact the shipping carrier directly for delivery investigations.

SECTION 9 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not control or monitor.

These tools are provided “as is” and we have no liability arising from their use.

SECTION 10 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of those websites.

SECTION 11 – USER COMMENTS AND FEEDBACK

If you submit comments, suggestions, or other materials to us, you agree that we may use them without restriction.

We are under no obligation to:

• maintain comments in confidence
• pay compensation for comments
• respond to comments

SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 13 – ERRORS AND OMISSIONS

Occasionally information on our site may contain typographical errors or inaccuracies.

We reserve the right to correct any errors and cancel orders if necessary.

SECTION 14 – PROHIBITED USES

You are prohibited from using the site for:

• unlawful purposes
• violating laws or regulations
• infringing intellectual property rights
• harassment or discrimination
• spreading malicious software
• collecting personal data without consent

Violation may result in termination of service.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free service.

SECTION 16 – LIMITATION OF LIABILITY

Point Loma Tea shall not be liable for any damages resulting from the use of our website, products, or services to the fullest extent permitted by law.

SECTION 17 – HEALTH DISCLAIMER

Information provided about teas and herbal ingredients is for educational purposes only and has not been evaluated by the Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a healthcare professional before using herbal products if they have medical conditions, are pregnant, or are taking medications.

SECTION 18 – EVENT AND TASTING LIABILITY

Participation in tastings, classes, or events hosted by Point Loma Tea is voluntary.

Customers are responsible for informing staff of any food allergies or sensitivities.

Point Loma Tea is not responsible for allergic reactions or sensitivities to food or beverages served.

SECTION 19 – INTELLECTUAL PROPERTY

All content on this website including logos, product names, images, text, graphics, and designs are the property of Point Loma Tea and may not be reproduced, distributed, or used without written permission.

SECTION 20 – FORCE MAJEURE

Point Loma Tea shall not be liable for delays or failure to perform due to circumstances beyond our control including:

• natural disasters
• supply chain disruptions
• carrier delays
• government actions
• labor shortages
• internet or system failures

SECTION 21 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in effect.

SECTION 22 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, United States.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be directed to:

Point Loma Tea

Email: info@pointlomatea.com
Phone: 619-523-2070

Mailing Address:
2770 Historic Decatur Rd., Suite 103
San Diego, California 92106
United States