Privacy policy
Point Loma Tea – Privacy Policy
Last updated: March 16, 2026
Point Loma Tea respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, make a purchase online, or interact with us in-store.
This policy applies to online purchases, website visitors, and in-store point-of-sale transactions.
SECTION 1 – INFORMATION WE COLLECT
When you purchase something from our store, we collect certain personal information you provide to us, including:
• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information (processed securely through payment providers)
This information is used to:
• Process transactions
• Fulfill orders
• Provide customer service
• Communicate with you regarding your order
When you browse our website, we may automatically receive certain information about your device, including:
• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
This information helps us improve our website functionality and customer experience.
SECTION 2 – HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Process and fulfill orders
• Communicate with customers regarding orders or inquiries
• Provide customer support
• Improve our website and services
• Prevent fraud or unauthorized transactions
• Comply with legal obligations
With your permission, we may also send you emails about:
• new products
• promotions
• store updates
• events
You may opt out of marketing communications at any time.
SECTION 3 – CONSENT
When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose.
If we request your personal information for a secondary reason, such as marketing, we will ask for your express consent or provide an opportunity to decline.
You may withdraw your consent at any time by contacting us.
SECTION 4 – CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)
If you are a California resident, you have the right to:
• Request access to the personal information we collect about you
• Request correction of inaccurate personal information
• Request deletion of personal information we hold about you
• Request information about how your personal information is used
• Opt out of certain data sharing practices
To exercise these rights, please contact us using the contact information listed below.
Point Loma Tea will not discriminate against customers for exercising their privacy rights.
SECTION 5 – SALE OR SHARING OF PERSONAL INFORMATION
Point Loma Tea does not sell or share customer personal information with third parties for monetary value.
Personal information may be shared with trusted service providers necessary to operate our business, such as:
• payment processors
• shipping carriers
• website hosting providers
• email communication services
These providers only receive the information necessary to perform their services.
SECTION 6 – DISCLOSURE
We may disclose personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 7 – SHOPIFY
Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s secure data storage systems, databases, and applications. Shopify stores data on secure servers protected by firewalls.
You can read more about Shopify’s policies here:
Shopify Terms of Service
https://www.shopify.com/legal/terms
Shopify Privacy Policy
https://www.shopify.com/legal/privacy
SECTION 8 – PAYMENT SECURITY
If you choose a direct payment gateway to complete your purchase, your payment data is processed securely through PCI-DSS compliant payment providers.
The Payment Card Industry Data Security Standard (PCI-DSS) helps ensure the secure handling of credit card information.
Point Loma Tea does not store full credit card numbers on our servers.
SECTION 9 – THIRD-PARTY SERVICES
Certain third-party providers we use (such as payment processors, shipping carriers, analytics providers, and email marketing platforms) may collect or process your information in order to perform services on our behalf.
These providers only receive the information necessary to perform their services.
Each third-party provider maintains its own privacy policies governing how your information is handled.
SECTION 10 – WEBSITE ANALYTICS
We may use analytics tools to help us understand how customers interact with our website and improve our services.
These tools may collect information such as:
• browsing activity
• device type
• pages visited
• time spent on pages
This information helps us improve website performance and customer experience.
SECTION 11 – COOKIES
Our website may use cookies and similar technologies to improve your browsing experience and analyze site usage.
Examples include cookies used by Shopify for:
• shopping cart functionality
• customer login
• analytics and store performance tracking
You may choose to disable cookies in your browser settings, although some website features may not function properly.
SECTION 12 – FRAUD PREVENTION
We may use customer information to detect and prevent fraud, unauthorized transactions, and other illegal activities in order to protect our customers and our business.
SECTION 13 – DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
• processing transactions
• maintaining business records
• complying with legal obligations
• resolving disputes
SECTION 14 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure.
SECTION 15 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or province of residence.
If you are under the age of majority, you must use this website with the involvement of a parent or guardian.
SECTION 16 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time.
Changes will take effect immediately upon posting to our website. We encourage customers to review this policy periodically.
SECTION 17 – CONTACT INFORMATION
If you would like to:
• access your personal information
• correct or update your data
• request deletion of your information
• ask questions about this Privacy Policy
please contact us:
Point Loma Tea
Email: info@pointlomatea.com
Phone: 619-523-2070
Mailing Address:
Point Loma Tea
Attn: Privacy Compliance
2770 Historic Decatur Rd., Suite 103
San Diego, California 92106
United States